Naples – Boutique Manager
Job Summary
The Boutique Manager is responsible for driving top line sales and bottom line profit; achieving all company initiatives and leading and inspiring a team of Stylists to deliver extraordinary customer experiences that consistently exceeds overall sales and service expectations. The Boutique Manager will manage resources efficiently to drive business and maximize productivity meeting all standards of service, merchandising and operational execution.
Responsibilities:
- Create a ‘best of class’ selling environment by communicating and exemplifying Lafayette 148 brand standards
- Maximize sales and service expectations to exceed company standards, creating initiatives to enhance sales and developing solutions for struggling performance
- Lead the mindset that “recruitment” is everyone’s responsibility within the store in order to reduce open jobs
- Provide leadership and customized coaching to Stylist, by delivering ongoing education, and performance feedback
- Oversee the creation and execution of local business development of marketing strategies
- Maintain relationships within the community to meet and retain target customers and to identify marketing opportunities
- Actively seeks input from customers to measure satisfaction and ensure consistent adherence to service standards
- Ensure merchandise is presented following corporate visual, marketing, and operational directives & standards
- Ensure proactive communication to buying team on customers’ requests and merchandise opportunities to drive business
- Responsible for managing store control-related operational processes including the management of inventory shortage, loss prevention, sell through performance, store expenses, audits, and payroll
Desired Background:
- Bachelor’s degree
Experience:
- 6+ years of retail management experience including 2+ years in designer/ luxury sector
Skills:
- Highly organized and able to adapt quickly to changing priorities
- Ability to develop, plan and execute strategies to maximize opportunities
- Proficiency in utilizing available technology including Outlook, Excel and Word
- Ability to work evenings, weekends and holiday schedules